Privacy Policy

Last Updated: January 2025

1. Introduction

PROJX APP HOLDINGS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

PROJX is a super app that integrates social media, event ticketing, and other vertical services. This Privacy Policy applies to all users of the App and describes our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Email address, password (stored securely), username, profile information (name, bio, profile picture), date of birth (for age verification)
• Content You Create: Videos, photos, posts, comments, messages, event information, and other user-generated content
• Payment Information: Payment method details (processed securely through Stripe), transaction history, billing information
• Communication Information: Messages sent through direct messaging or group chats, reports or feedback you submit

2.2 Information Automatically Collected

We automatically collect certain information when you use the App:

• Device Information: Device type, model, operating system, unique device identifiers
• Location Information: Precise location data when you use location-based features
• Usage Information: How you interact with the App, features you use, content you view
• Log Information: IP address, access times, app crashes, performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize and improve your experience

4. How We Share Your Information

Mobile Information and Third-Party Sharing:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information in the following circumstances:

• With Your Consent: We may share your information when you give us permission
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, analytics, hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of assets, or acquisition

Important: Mobile information and text messaging opt-in data are excluded from all third-party sharing as stated above.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Opt-out of certain data collection and use
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below. You can also delete your account directly in the App by going to Profile → Settings → Delete Account.

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: projxxshop@gmail.com
Support Email: projxxshop@gmail.com

By using the App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.